The Business Performance Innovation (BPI) Network is dedicated to identifying, exploring and sharing emerging trends and transformational ideas and practices that are reshaping world markets and competitive landscapes. Profound business realignment is now underway around rapidly emerging global markets, distributed talent and intellectual capital sourcing, as well as the reverse innovation required to tap complex, diverse and cost-driven regional opportunities. It necessitates the redesign of products, processes and business models, and demands new thinking and inventive approaches from business leadership teams and their entire global organizations. The BPI Network aims to help senior executives and their multi-national workforces become more inventive, market-centered, operationally efficient, and competitive in a challenged and changing global and local context.
 |
Collaborate to Innovate
Takes a new look at the state of business collaboration in the early 21st Century based on an in-depth survey of more than 400 executives and managers whose companies do business around the world, along with 23 qualitative discussions with leading academic experts and executives. |
 |
Creating Market-Sensing Corporate Cultures
New white paper about the critical need for executives to take a leadership role in building organizational cultures that are more responsive to customer, market and competitive dynamics. |
 |
Service Invention to Improve Retention
Competitive crunch and convergence in the $4 trillion communications marketplace is fueling increased customer churn, and testing customer loyalty. This report benchmarks how the industry is scrambling to retain subscribers, induce loyalty, improve customer satisfaction, and deliver appealing revenue-producing services. |
 |
Acceleration of Eco-Operation
The study has major implications for supply chain, finance, operations, logistics, and procurement professionals and underscores the need for better ECO-Operation, sustainability measurement, and operations insight into multi-tiered supply chain networks. To receive the full report (free), please complete the registration form below. |
 |
CMO-CIO Alignment
Today’s customer desires always-on digital access, always-available individualized service, and more personal and meaningful information from marketers. This new level of hyper-connectivity and demand for instant service attention and relevant content is making customer experience a key brand differentiator and critical area of competitive advantage for those who meet or exceed expectations. |
 |
Competitve Gain
Go-to-market is a business critical, highly complex, and carefully sequenced process today. However, there can be multiple points of disruption, distress and deficiency in this ecosystem, which is essential to value creation and competitive advantage for any consumer or business marketer. Competitive Gain in the Demand Chain will combine a series of best practice interviews with a comprehensive demand chain performance audit to address how well marketing content and consumables are delivered to the front line and how much this impacts sales effectiveness, revenue generation and customer retention. |
 |
Collaborate to Innovate
Collaborate to Innovate is a new thought leadership initiative to evaluate the degree to which companies are optimizing and transforming their Business Collaboration Networks to improve customer experience and business performance. This new initiative will drive advocacy and insight around the need for companies to embrace internet-enabled, collaborative, multi-enterprise innovation, information exchange, decision-making and business processes - with increasing connectivity to the customer - as the new way of doing businesses in the 21st Century. |
|
